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Office Evolution has been vital to the appearance and consequently, the growth of my company. The reception service has given us a higher level of professionalism. Because the Live-Answer receptionists personally answer and screen every call, were able to take the calls that are most important to us and to our clients' needs, and deal with the less important calls at a later time. This feature has saved us time and made my agents more productive.
Having our executive offices with Office Evolution has given us everything we need to run our business efficiently and professionally. We now have to multiple meeting spaces and can meet clients wherever is most convenient for them. In addition, the OE receptionist at our "main office" acts as an extension of our team accepting deliveries and taking messages whenever my staff is out of the office. Having this service has given us additional office support without the overhead of hiring additional personnel. I look forward to expanding my company into more of the vast Office Evolution locations!
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At the time when I started my private practice a little over a year ago, I was still working nights and some days at another job in order to cover my expenses. Because of my schedule, there were many times when I was not able to answer my phone at the clinic, and it wasnt always practical to have calls forwarded to my cell phone. It didnt take long for me to figure out that if I wasnt readily available, it was gong to be difficult for me to grow the practice. By the same token, with the small patient volume I was seeing initially, I had a hard time justifying the expense of hiring a full-time receptionist.
Office Evolution provides the perfect solution. They have tailored a plan to meet my needs, and for a fraction of the cost. Now instead of talking to an answering machine, prospective patients are able to speak with someone right away and schedule an appointment. Urgent calls are put through to my cell phone, while non-urgent ones are directed into voicemail and sent to my email as audio files. The online schedule allows for real-time communication between me and my Office Evolution staff with regards to slots I have opened, and ones that they have scheduled.
As my practice has grown, Office Evolution has grown with me. Even though my clinic is much busier now, I will continue to have Office Evolution manage my reception it helps to keep the clutter and activity in my clinic to a minimum, and allows my medical assistant to focus on patient care. In addition, there is still a tremendous cost savings.
Thanks, Office Evolution!
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Office Evolution's services have improved the professionalism of University Parent Media's corporate image by providing consistent first-impressions, and has provided for more efficient use of company resources by outsourcing traditional receptionist tasks. I would recommend Office Evolution's service to any sized organization that manages in bound calls.
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A major part of my business consists of meeting clients for one-on-one consultations. Office Evolution gives my business a competitive advantage in that all client consultations are conducted in a high-quality, professional environment. The different value-adds offered by Office Evolution such as phone answering, mail service, and multiple conference rooms in addition to various locations across the Front Range provide a small business owner with the necessary resources to conduct business in a very professional and cost effective manner.
My experience with the Office Evolution staff over the years has also been extremely positive. They are always accommodating, efficient, and willing to go the extra mile.
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I appreciate the level of professionalism Office Evolution gives my business. My clients are greeted in a professional manner both on the phone and in person. I am able to work more efficiently than ever because the front desk receptionist greets and handles my clients, letting me know when they arrive and making sure they are comfortable while they wait. I don't have to worry about clients walking into my office when I'm on an important call or meeting with another client.
Having a live person to speak to is very helpful when I have an issue or question. In most private office situations, you're on your own to deal with problems that arise, but with Office Evolution I can speak to the front desk receptionist and I can be sure the issue will be addressed promptly.
The staff at Office Evolution is very professional -- even my clients mention how courteous the phone and front desk receptionists are, and that reflects well on me.
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The professional front office interface with the public, along with the flexibility to handle multi-party mediations and arbitrations that require flexible conference room space, makes Office Evolution the best fit for my business.