Hospitality: The Secret Formula to Growth
For Edmundson, a culture of hospitality means both customer service and supportive culture for the team. Ultimately, he breaks it down into these three critical areas:
- Build a culture,
- Drive profitability, and
- Take care of your customers.
Read the full article on the GWA website by following this link:
https://www.globalworkspace.org/2019/02/hospitality-secret-formula